Central Health delivers First Contact Physiotherapy services to individual GP Surgeries, PCNs, GP Federations and CCGs, on a local, regional and national basis. We offer complete service delivery in this specialist area, including implementation, recruitment of FCPs, FCP Roadmap education and on-going management, and we're delighted to be working closely with our partners in Primary Care to broaden patient access to MSK Physiotherapy.
The role of a First Contact Physiotherapist is to work as part of the multi-disciplinary healthcare team in a Primary Care setting, and be available to assess, diagnose and recommend appropriate treatment or referral for musculoskeletal (MSK) problems, without a patient being required to see a GP in the first instance.
A FCP therefore optimises patient access to care and ultimately progresses the management of MSK conditions by being able to refer patients to an appropriate treatment pathway, such as further investigations or a course of physiotherapy, whilst also offering self-management advice and rehabilitation exercise programmes.
Within Primary Care settings, FCPs also reduce GP appointments, lessen referrals and decrease the number of unnecessary investigations and prescriptions.
At Central Health, we specialise in the delivery and management of First Contact Physiotherapy services, and we’re working with PCN’s across the UK to deliver this vital patient care pathway.
We’re seeing huge success in this area, with both patient outcomes and Primary Care efficiency greatly benefiting.
Central Health is totally committed to further developing the effectiveness of First Contact Physiotherapy, and we’re heavily invested in FCP Roadmap Education. We employ our own professional Supervisors to ensure each of our FCPs progress along the correct training pathway and are included in the FCP Directory for verified FCPs.
To discuss your FCP requirements, please contact Kevin Huffington, Clinical Director at Central Health on firstname.lastname@example.org
Central Health have been providing First Contact Physiotherapy services to Derby City North PCN patients for nearly six months. The set up of our FCP service was carried out in very professional and efficient way. During this time Central Health have effectively helped alleviate the pressure on the Practice GP's to treat defined MSK patient problems and have delivered a swift effective service to the PCN patients that means they can get an MSK referral consultation within 24 hours. This is a win win for all concerned. We would recommend the use of Central Health FCP service provision.
Working with Central Health enabled us to launch our First Contact Physiotherapy service quickly and effectively. The team at Central were instrumental in developing early stage strategy, took care of the recruitment process and then moved rapidly to get the service actually up and running. This journey was seamless, we were always well informed and matters were conducted very professionally. We are now in an on-going relationship with Central Health, with them managing the FCP service on our behalf, and we’re seeing great benefits. Patients can now more easily access MSK related consultations and receive the advice and care they require rapidly. This in turn takes pressure away from the GPs here at Horizon Healthcare and allows us to further improve our overall efficiency as a practice. We wouldn’t hesitate to recommend Central Health First Contact Physiotherapy services.
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