Central Health has again been recognised with an award for excellent customer service by healthcare search engine WhatClinic.com, based on feedback by customers over the past twelve months.
The award is based on feedback from patients, and combines scores for excellent customer service and timely consumer feedback. Customers rated clinics based on how well the clinic treated them, how quickly they were contacted and seen, and how happy they were with the treatment.
Commenting on the customer service award, Kevin Huffington, Clinical Director at Central Health said:
“We’re delighted to receive this award again as it recognises the real emphasis we always place on client care here at Central Health.
“Picking up the award for a fifth consecutive year is a real honour and pays testament to the hard work and professionalism shown by every member of the Central team.
“As always, it’s particularly satisfying to receive this award as it’s voted for by our patients, and it’s great to know that they’ve been so impressed with us that they’ve taken the time to go online and recommend us to others”
WhatClinic.com CEO Caelen King congratulated Central Health and said:
“This is the 7th year we have run these awards. Every year, the standard goes up and up – and I’m delighted to recognise those clinics that are putting the needs of the patient first, every single day.
“It’s the customer who selects our awards winners, by their clinic ratings and the feedback they leave about service and experience. We believe that empowering the patient with accurate information is the future of a successful healthcare market.”
